Janssen CarePath is your one source for access, affordability, and treatment support for your patients

Our dedicated Care Coordinator team supports the Janssen medications you prescribe.

access support

Access support to help navigate payer processes

Janssen CarePath helps verify insurance coverage for your patients prescribed Janssen medications and provides reimbursement information.

Our offerings include:

  • Benefits investigation support
  • Prior authorization support and status monitoring
  • Information on the exceptions and appeals process
  • Triage to specialty pharmacy providers, if needed
  • Provider Portal at JanssenCarePathPortal.com for online benefits investigation and prior authorization support, and other resources

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Affordability support to help your patients start and stay on the Janssen treatment you prescribe

Janssen CarePath can help you find out what affordability assistance may be available for your patients prescribed Janssen medications:

  • Support for patients using commercial or private insurance
    • Janssen CarePath Savings Program for INVEGA SUSTENNA®
      • Eligible patients can save on their out-of-pocket costs for INVEGA SUSTENNA®.
        Eligible patients pay $10 per dose with an $8,000 maximum program benefit per calendar year or 13 doses, whichever comes first.  Not valid for patients using Medicare, Medicaid, or other government-funded programs to pay for their medications. Terms expire at the end of each calendar year and may change. Program does not cover the cost to give patients their injections. See full eligibility requirements.
    • Online enrollment of patients in the Savings Program by you, the pharmacy, patient, or caregiver
  • Support for patients using government-funded healthcare programs
  • Support for patients without insurance coverage

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treatment support icon

Treatment support to help your patients get informed and stay on prescribed treatment

Janssen CarePath provides additional support to your patients prescribed Janssen medications, including:

  • Web-Based Resources
  • Alternate Site of Care Options for Injection Coordination
  • Injection Site Locator
  • Injection Appointment Reminder Alerts

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Patient insurance benefits investigation and other Janssen CarePath program offerings are provided by third-party service providers for Janssen CarePath, under contract with Janssen Pharmaceuticals, Inc. (Janssen). Janssen CarePath is not available to patients participating in the Patient Assistance Program offered by Johnson & Johnson Patient Assistance Foundation. The availability of information and assistance may vary based on the Janssen medication, geography and other program differences. Janssen CarePath assists healthcare providers (HCPs) in the determination of whether treatment could be covered by the applicable third-party payer based on coverage guidelines provided by the payer, and patient information provided by the HCP under appropriate authorization following the provider’s exclusive determination of medical necessity. This information and assistance are made available as a convenience to patients, and there is no requirement that patients or HCPs use any Janssen product in exchange for this information or assistance. Janssen assumes no responsibility for and does not guarantee the quality, scope, or availability of the information and assistance provided. The third-party service providers, not Janssen, are responsible for the information and assistance provided under this program. Each HCP and patient is responsible for verifying or confirming any information provided. All claims and other submissions to payers should be in compliance with all applicable requirements.